How to Fix HP Laserjet cannot Print ZSR.DLL

How to Fix HP Laserjet cannot Print ZSR.DLL

Error Message:

Faulting application spoolsv.exe, version 6.0.6002.18294, time stamp 0x4c6a9898, faulting module ZSR.dll, version 6.20.1625.0, time stamp 0x462fd713, exception code 0xc0000005, fault offset 0x0001f979, process id 0x678, application start time 0x01cb913c72fd76b0.

Fix:

  1. Go to Start type cmd then right click on cmd and Run as administrator
  2. Black box will open type following in
  3. net stop spooler Press enter
    del /S /Q c:\windows\system32\Spool\Printers\* Press enter
    net start spooler Press enter
  4. Now try to print again