25 April

UniFi Controller 9.1 Review: What’s New and Is It Worth the Upgrade?

CK SolutionsMANAGED IT Support services Dublin

Ubiquiti’s UniFi Controller software has long been a favourite for managing networks with precision, control, and a clean interface. With the launch of UniFi Controller 9.0, Ubiquiti has doubled down on stability, user experience, and added more polish across the board. But what’s actually changed in this latest version, and is it worth upgrading?

Clean Interface, Smarter Navigation

First things first – the UI refresh. While UniFi has always had a slick interface, version 9.0 brings subtle but important design tweaks that make daily navigation smoother. Menus are more logically organised, and devices are easier to group and identify.

The dashboard feels less cluttered, especially for larger networks. You’ll notice quicker access to VLANs, traffic stats, and site-wide performance at a glance. It’s all about saving time and reducing the clicks it takes to get where you’re going.

If you’re a business owner or IT manager trying to keep tabs on a growing number of sites, these small usability changes add up in a big way. At CK Computer Solutions, we can help configure your UniFi dashboard so it displays only what matters most to your team – customising views for your unique network setup.

Improved Device Adoption and Management

Device adoption has traditionally been a sticking point, especially when onboarding remotely. UniFi Controller 9.0 improves on this with smoother device provisioning, especially for remote or pre-provisioned access points and switches.

The Remote Device Management process is far more robust. Devices now show real-time status quicker and update firmware more reliably. This is a game changer for multi-site clients or MSPs managing dozens of locations.

As a Managed IT Service Provider, we at CK Computer Solutions often pre-configure UniFi gear for client deployments. With Controller 9.0, we can now streamline rollouts even more efficiently, ensuring faster setup and zero downtime.

Advanced Threat Management Gets Smarter

Security is a cornerstone of any good IT setup, and UniFi 9.0 pushes the envelope with refined threat detection and DPI (Deep Packet Inspection).

The improved Threat Management Panel gives you clearer visibility into blocked traffic, malicious attempts, and suspicious devices. Alerts are smarter – not just more numerous – so you’re not being drowned in noise. It’s also easier to drill down into exactly what’s going on, from potential DNS tunnelling to known bad IPs.

CK Computer Solutions can help you integrate threat management into your wider security strategy, ensuring your UniFi gear complements firewalls, endpoint security, and other tools already in place.

Client Insights and VLAN Management

Client insights are sharper in 9.0 – not only can you track bandwidth usage per client, but you can see which VLAN they’re connected to and apply policies on the fly.

This is a major win for segmented networks. Whether you’re separating staff, guest, IoT, or voice traffic, UniFi 9.0 makes managing VLANs more straightforward. Changes apply faster, too – and the Controller is more responsive overall.

We help clients across Dublin and Leinster design networks with solid segmentation. CK can step in to audit your existing VLAN strategy, implement best practices, and monitor usage through your UniFi Controller.

Updates Under the Hood

Performance improvements in 9.0 aren’t flashy but they’re definitely noticeable. The Controller starts quicker, handles large networks more gracefully, and syncs configurations faster between devices and the cloud.

Firmware syncing is more stable and predictable. In previous versions, updates occasionally hung or required reboots. That’s far less common now. There’s also better integration with UniFi Protect and Access, making Controller 9.0 a better central hub for all things UniFi.

Should You Upgrade to UniFi Controller 9.0?

In short: Yes, but with a caveat. If your current version is running smoothly and you’re not in a rush, wait until version 9.0.1 or 9.0.2 is released – minor patches tend to iron out any early quirks.

However, if you’re deploying new sites, running into interface limitations, or struggling with inconsistent updates, Controller 9.0 offers enough refinement to justify the move.

For many of our clients, we handle this upgrade as part of our proactive maintenance packages. We’ll schedule the migration during off-hours, back up your site configuration, and test everything to avoid disruption.

How CK Computer Solutions Can Help You Transition

Whether you’re already using UniFi or considering a move away from traditional networking setups, we’re here to help. As a trusted Managed IT Services provider in Dublin, CK Computer Solutions offers:

  • Full UniFi network design and installation
  • Secure remote monitoring and management
  • Threat detection and response integration
  • VLAN setup and segmentation
  • Controller hosting and updates
  • On-call technical support for any UniFi-related issue

Our team works closely with clients to ensure your network is not only stable but also secure and future-proofed.

UniFi Controller 9.0 isn’t revolutionary, but it is a solid, thoughtful update. It refines the platform, tightens up performance, and makes life easier for network admins and MSPs alike.

If you’re managing UniFi gear in a business environment, these changes make day-to-day management more efficient – and ultimately, more secure.

At CK Computer Solutions, we don’t just install your gear and walk away. We’re your long-term IT partner – helping you monitor, manage, and grow your network with confidence. If you’re curious about UniFi or need help upgrading to Controller 9.0, get in touch today.

23 April

Attack simulation training Office 365

CK SolutionsMANAGED IT Support services Dublin, Phishing

1. Start with a Baseline Simulation

Before launching any custom campaigns, it’s smart to begin with a baseline simulation. This provides a clear, honest view of your organisation’s current exposure to phishing threats.

It helps you identify which users are most likely to click malicious links, who might give away credentials, and who reports suspicious content as they should. That initial data becomes the benchmark for future training and gives you a solid foundation to build on.

Choose a realistic phishing template that mirrors something your team might see in their inbox, such as a Microsoft sign-in page or a delivery notification. These templates create a believable scenario, helping you measure responses in a real-world context.

2. Target by Department or Role

A blanket approach to phishing simulation rarely hits the mark. Different departments face different types of threats—what tricks an HR manager might fall for won’t necessarily fool someone in finance.

Tailor simulations to specific roles or teams. For instance, the finance department could receive an email mimicking a supplier invoice. Meanwhile, HR might get a phoney job application with a dodgy attachment. These targeted campaigns improve relevance and allow staff to train against the threats they’re most likely to encounter.

Not only does this increase the effectiveness of the simulation, but it also makes your employees feel like the training is actually applicable to their role—something they’ll take more seriously.

3. Monitor Performance and Spot Trends

One of the strongest features in Microsoft 365’s security suite is the depth of its reporting. You can track who clicked, who entered credentials, who reported the simulation, and how quickly they responded.

This data tells a powerful story. Are certain users repeatedly falling for phishing attempts? Are some departments more vigilant than others? These trends can help you deliver more targeted follow-up training and better allocate resources where they’re most needed.

To stay ahead of the curve, enable automated alerts or schedule regular performance summaries. The quicker you can react to a problem area, the more effective your interventions will be.

4. Deliver Instant Training After a Mistake

When someone clicks a simulated phishing email, make sure the training follows immediately. Redirect them to a short training module on the spot. When the lesson comes right after the mistake, it tends to stick better.

This isn’t about shaming anyone—it’s about creating a learning opportunity at the most teachable moment. People are much more open to understanding what went wrong when it’s fresh in their minds.

Keep the training sharp and scenario-based. Short, snappy content works better than long, passive slideshows or videos. The goal is to inform, not to bore or overwhelm.

5. Make It a Continuous Process

Cybersecurity training can’t be treated as a one-off event. The threat landscape changes constantly, and attackers are always coming up with new tactics. Your training needs to evolve with them.

Schedule phishing simulations regularly—monthly or quarterly. And always mix it up. Use different email types, target various departments, and rotate through tactics like link-based attacks, file attachments, and credential harvesting.

Routine training keeps awareness high and reduces the chance that your staff will get complacent. The more exposure they have to a variety of threats, the more confident and prepared they’ll be.

6. Reinforce Your Internal Security Policies

Simulated phishing should mirror your real-life security protocols. There’s no point training someone to recognise a suspicious email if you haven’t also shown them the correct steps to take once they do.

Tie the simulations directly into your organisation’s policies. For example, if your policy says not to forward suspect emails, build that into the training. If you have a reporting channel, make sure staff know exactly how to use it during the exercise.

This is a great opportunity to reinforce internal processes—whether that’s escalation procedures, who to contact after clicking something dodgy, or how to report a breach. The simulation becomes both training and policy reminder in one.

How CK Computer Solutions Can Help

At CK Computer Solutions – Managed IT Services Dublin, we don’t just hand you the tools—we help you use them to full effect. As your trusted Managed Service Provider, we can help integrate and manage Microsoft Defender for Office 365 across your organisation.

Our team can:

  • Roll out tailored phishing simulations that suit your team’s structure.

  • Monitor reports and help interpret the results.

  • Provide on-the-spot training content to match your internal policies.

  • Offer ongoing support and improvements to your security training programme.

With CK Computer Solutions in your corner, you’ll turn your staff into a knowledgeable, responsive defence layer—and that’s priceless in today’s threat environment. Let’s work together to make sure your people are ready for anything.

18 April

Gift Card Scam – A Real-World Warning and How to Protect Your Business

CK SolutionsMANAGED IT Support services Dublin

What Happened?

An employee at a small company received what they believed were legitimate emails from a senior colleague, requesting assistance with purchasing Apple gift cards. The emails were detailed, personalised, and appeared urgent. The scammer, posing as someone named “Billy Joe,” contacted the employee using the address officemailed69@gmail.com—a non-corporate email meant to resemble an internal account.

Over the course of a few hours, “Billy Joe” convinced the employee, Rachel, to buy nine €200 gift cards, take photos of each one, and email them back. Believing this was an approved and urgent task, Rachel followed through—sending over €1,800 worth of gift codes to a scammer.

The scam was only uncovered when suspicions arose during conversations with other staff. Unfortunately, by then, the codes had already been sent.

The Anatomy of the Scam

This type of attack is known as Business Email Compromise (BEC) or Impersonation Fraud. Here’s how the attacker gained control:

  • Used a free Gmail account similar to a colleague’s name.
  • Created urgency and confidentiality, pressuring the employee to act quickly and quietly.
  • Used casual, friendly language to appear trustworthy and authentic.
  • Directed actions step-by-step, controlling the conversation the entire time.

Warning Signs to Watch Out For

While the scammer was clever, there were subtle red flags throughout:

  • External email address: Legitimate company communications should always come from official company domains.
  • Unusual requests: Buying gift cards and sending codes over email isn’t typical business behaviour.
  • Urgency and secrecy: Scammers often stress the need for discretion to avoid scrutiny.
  • Spelling and grammar: Some small grammatical errors can be a giveaway, though many scammers are improving in this area.

How Staff Can Be Trained to Spot and Stop These Attacks

Human error is often the weakest link in cyber defence. That’s why staff training is just as crucial as strong passwords or firewalls. Here’s how to get ahead of the next attack:

1. Establish Clear Policies

Make it a rule: no purchases or transfers without verbal confirmation. If someone is asked to make a financial transaction via email or text, they should double-check—preferably by phone or in person.

2. Educate About Red Flags

Run regular sessions highlighting the signs of phishing, spoofing, and impersonation emails. Use real-world examples like this one to drive the point home.

3. Encourage a Culture of Caution

No employee should feel afraid to question a request that seems odd. Encourage staff to speak up if something doesn’t feel right.

4. Implement Technical Controls

Use tools that flag or block emails from external domains that mimic internal ones. Microsoft 365 and Google Workspace both offer such features.

How CK Computer Solutions Can Help

At CK Computer Solutions – Managed IT Services Dublin, we know these types of scams are on the rise. As a trusted Managed Service Provider (MSP), we help businesses like yours protect, prevent, and respond to cyber threats.

Here’s how we can support you:

  • Email security and filtering tools that block suspicious senders before they reach your inbox.
  • Staff cybersecurity training to ensure your team knows how to identify and report scams.
  • Incident response planning so if a breach does happen, you’re prepared to act fast.
  • Monitoring and alert systems to spot and shut down suspicious activity in real time.

Our team works closely with you to build a secure environment from the inside out—protecting not only your systems but also your people.

What To Do If You’ve Fallen Victim of a scam

If you suspect you’ve been tricked like in the case above, act immediately:

  1. Notify your IT department or MSP (like CK Computer Solutions).
  2. Contact your bank to block any possible reimbursements or transfers.
  3. Report the scam to An Garda Síochána and the National Cyber Security Centre (NCSC).
  4. Inform your team and check if any other staff received similar messages.

The sooner you act, the higher your chances of recovering funds or at least preventing further damage.

Scammers are getting smarter, but so can we. With the right mix of awareness, training, and professional IT support, businesses can significantly reduce their exposure to these types of fraud.

Don’t wait until you’re out of pocket—get ahead of the threat with the help of CK Computer Solutions. We’re here to make sure your systems and staff are always one step ahead.

16 April

Microsoft Copilot Tips and Tricks for Business

CK SolutionsMANAGED IT Support services Dublin

See below some tips and tricks below for Copilot: 

Quick Tips and Tricks for Using Microsoft Copilot:

  • Always start with a clear outline or goal for better results.

  • Use active voice prompts to make your writing pop.

  • Break long paragraphs into bullet points or shorter sections.

  • Ask Copilot to vary tone, sentence structure, or length.

  • Revisit and revise Copilot’s output for clarity and tone.

  • Use prompts like: “Summarise this email”, “Create an agenda from this text”, or “Analyse this data for trends.”

  • Tailor Copilot to each department with templates and prompt libraries.

📝 Word – Prompting for Writing & Editing

  • Summarise this document in 3 bullet points.

  • Turn this into a professional-sounding letter/email.

  • Write a formal report based on the following notes: [paste notes].

  • Add a conclusion paragraph that reinforces these key points: [list points].

  • Rephrase this paragraph to sound more persuasive.

Tips:

  • Be specific about tone (e.g., formal, persuasive, friendly).

  • You can reference sections (“Rewrite the second paragraph to be more concise”).

📊 Excel – Prompting for Analysis & Automation

  • Analyse this dataset and highlight any trends.

  • Create a pivot table that shows total sales by region and quarter.

  • Add a formula to column C that calculates VAT at 23%.

  • Explain this formula: =IF(A2>100,"High","Low").

  • Summarise this data in a visual chart.

Tips:

  • Mention specific columns or ranges for precise results.

  • Ask “What-if” questions like “What if sales increased by 10%?”

📧 Outlook – Prompting for Emails & Scheduling

  • Draft a polite follow-up email to [Name] about the meeting we had yesterday.

  • Write a response declining this meeting due to scheduling conflict.

  • Summarise this email thread.

  • Suggest 3 time slots next week for a 30-minute catch-up.

Tips:

  • Include the context for better replies (“I want to sound appreciative but firm”).

  • Use it to declutter and summarise long threads quickly.

📽️ PowerPoint – Prompting for Presentations

  • Create a presentation from this Word document with 5 slides.

  • Generate slide titles and bullet points for a pitch about [product/service].

  • Add speaker notes to explain Slide 3 in detail.

  • Design a visual summary of these statistics: [insert data].

Tips:

  • Use prompts like “Make it suitable for a technical audience” or “Add visuals and icons”.

💬 Teams – Prompting for Meeting Summaries & Action Points

  • Summarise the key takeaways from today’s meeting.

  • List action items and assign them to the relevant people.

  • Generate a follow-up email to send to the team after the call.

Tips:

  • After a meeting, say “Summarise what [person] said about [topic]”.

🔐 Bonus Tip: Security & Productivity

  • Always double-check sensitive info before accepting AI-generated text.

  • Use prompts to automate routine tasks like drafting emails, analysing reports, or creating agendas.

Ready to Get Started?

CK Computer Solutions is here to help your business harness the full potential of Microsoft Copilot. From installation and integration to training and support, we ensure Copilot becomes a seamless, productive part of your daily operations.

Contact us today to learn more about how we can support your business:

13 April

Migrating from Google Workspace to Microsoft 365: A Step-by-Step Guide

CK SolutionsMANAGED IT Support services Dublin

Many businesses are making the switch from Google Workspace (formerly G Suite) to Microsoft 365 due to its advanced collaboration tools, seamless integration with Windows, and enterprise-grade security features. While Google Workspace is a great platform, Microsoft 365 offers a more robust business email solution, better file management, and deeper integration with productivity applications like Excel, Word, and Teams.

However, migrating from Google to Microsoft is not just about transferring emails and files—it requires careful planning to ensure minimal disruption to your business operations. In this guide, we’ll walk you through the process and highlight how CK Computer Solutions – Managed IT Services Dublin can help make your migration smooth and hassle-free.

Why Migrate to Microsoft 365?

Before diving into the migration process, let’s explore some key reasons why businesses choose Microsoft 365 over Google Workspace:

1. Seamless Integration with Windows and Office Apps

If your business already uses Windows PCs and Office applications like Word, Excel, and Outlook, Microsoft 365 offers deeper integration and a more familiar user experience.

2. Advanced Security and Compliance

Microsoft 365 provides enterprise-grade security with features like multi-factor authentication (MFA), advanced threat protection, and compliance tools for GDPR and other regulatory requirements.

3. Better File Management with OneDrive and SharePoint

While Google Drive is great for collaboration, SharePoint and OneDrive offer superior file access controls, better version history, and deeper integration with Microsoft Teams.

4. More Control Over Business Emails

With Exchange Online, Microsoft 365 offers greater email management capabilities, including advanced filtering, retention policies, and better spam protection compared to Gmail.

Step-by-Step Guide to Migrating from Google to Microsoft 365

Step 1: Plan Your Migration Strategy

Migration isn’t just about moving data—it’s about ensuring that your team can work without disruption. Start by answering these key questions:

  • What data do you need to migrate? (Emails, contacts, calendars, files, etc.)
  • Which Microsoft 365 subscription is right for your business?
  • Will you migrate everything at once (cutover migration) or in stages?

A well-planned migration avoids data loss, downtime, and access issues. CK Computer Solutions can assist in assessing your current setup and choosing the best migration approach for your business.

Step 2: Set Up Microsoft 365 Accounts

Before migrating, you need to set up your Microsoft 365 tenant and create user accounts. This includes:
✅ Registering your domain in Microsoft 365
✅ Creating user accounts and assigning licenses
✅ Configuring Exchange Online, SharePoint, and Teams

Our team at CK Computer Solutions can handle this setup to ensure that your new system is configured correctly and securely.

Step 3: Migrate Emails, Contacts & Calendars

The next step is moving your emails from Gmail to Exchange Online. Microsoft provides built-in tools for this, but the process can be complex, especially if you have large mailboxes or need to retain folder structures.

There are three common methods:

  1. IMAP Migration – Moves emails only (no contacts or calendar events).
  2. Google Workspace Migration Tool – A more advanced tool that transfers emails, contacts, and calendars.
  3. Third-Party Migration Tools – For large-scale migrations with minimal downtime.

CK Computer Solutions can handle the entire email migration, ensuring that all your data is transferred securely and efficiently.

Step 4: Transfer Google Drive Files to OneDrive & SharePoint

Google Drive data needs to be migrated to OneDrive for personal files and SharePoint for team files. This step requires:

  • Mapping Google Drive folders to their new locations in OneDrive or SharePoint
  • Ensuring file sharing permissions are correctly transferred
  • Avoiding duplication and file conflicts

Our IT experts at CK Computer Solutions use advanced migration tools to streamline file transfers, ensuring no data is lost.

Step 5: Update DNS Records & Switch Over

Once all data is migrated, it’s time to update your DNS records to direct emails to Microsoft 365 instead of Gmail. This involves:
✅ Updating MX records for Exchange Online
✅ Configuring SPF, DKIM, and DMARC records for email security
✅ Testing email flow before fully switching

This step is critical to ensuring no emails are lost during the transition. Our team can handle these configurations to minimise downtime and disruptions.

Step 6: Train Your Team & Optimise Microsoft 365

Now that your data is successfully migrated, your team needs to learn how to use Microsoft 365 effectively. Key areas include:

  • Navigating Outlook and Teams
  • Using OneDrive & SharePoint for file collaboration
  • Setting up security best practices

We offer user training and ongoing IT support to help your employees get comfortable with Microsoft 365.

How CK Computer Solutions Can Help

Migrating from Google Workspace to Microsoft 365 can be complex and time-consuming, but CK Computer Solutions is here to make it easy. Here’s how we can help:

🔹 End-to-End Migration Support – From planning to execution, we handle every step of the migration process.
🔹 Minimise Downtime – We ensure a smooth transition with minimal disruption to your business.
🔹 Data Security & Compliance – We safeguard your sensitive data throughout the migration process.
🔹 Ongoing IT Support – Need help post-migration? Our managed IT services provide ongoing support for Microsoft 365.

Ready to Migrate? Let’s Get Started!

If you’re thinking about moving to Microsoft 365 but don’t know where to start, contact CK Computer Solutions today. Our team of IT experts will manage your migration seamlessly, ensuring a secure, efficient, and hassle-free transition.

📞 Call us today to discuss your migration needs!
📧 Email us to schedule a consultation.

Let’s get your business running on Microsoft 365 with zero hassle! 🚀

21 March

Best IT Tools to Improve Productivity in Your Office

CK SolutionsMANAGED IT Support services Dublin

Improving productivity in the office often comes down to choosing the right tools. In today’s fast-paced digital environment, having effective technology can make all the difference. Here are some essential tech tools every business should have, along with practical tips on how to use them to boost productivity:

Tech Tip 1: Project Management Tools

Utilise project management tools like Trello, Asana, or Monday.com to streamline tasks and keep your team organised. These platforms allow you to assign tasks, set deadlines, and visually track project progress, significantly improving teamwork and accountability.

Tech Tip 2: Communication and Collaboration Tools

Effective communication is essential for productivity. Tools such as Slack, Microsoft Teams, or Zoom help teams communicate instantly through messaging, video calls, and file sharing. These tools minimise the need for lengthy emails and keep communication clear and concise.

Tech Tip 3: Cloud Storage Solutions

Cloud storage platforms like Google Drive, Dropbox, or OneDrive allow your team to access, share, and collaborate on documents seamlessly. Cloud storage ensures important documents are secure, backed up, and accessible from any device, enhancing productivity and flexibility.

Tech Tip 4: Automation and Workflow Tools

Automating repetitive tasks can significantly boost efficiency. Tools like Zapier, Microsoft Power Automate, or IFTTT help automate routine activities such as email responses, data entry, and social media posts, allowing employees to focus on more important tasks.

 

Tech Tip 5: Time Management and Tracking Tools

Time management is crucial for maintaining productivity. Apps like RescueTime, Toggl, or Harvest track time spent on tasks, provide insights into productivity habits, and help identify areas for improvement.

Tech Tip 6: Security and Antivirus Solutions

Protecting your business data is vital for uninterrupted productivity. Invest in reliable cybersecurity tools such as Bitdefender. Regular updates and security protocols ensure your systems remain secure and your operations continue smoothly.

Tech Tip 7: Password Management Tools

Using password management tools like LastPass, 1Password, or Dashlane can help employees securely store and manage passwords. This minimises security risks and reduces downtime caused by forgotten passwords or account lockouts.

Tech Tip 8: Enhanced Email Management

Manage your emails efficiently using tools like Microsoft Outlook, Gmail productivity extensions (e.g., Boomerang or Mailtrack), or SaneBox. These tools help prioritise emails, schedule responses, and maintain a clutter-free inbox.

Implementing these productivity-enhancing tech tools can streamline your workflow, improve collaboration, and ensure smooth business operations.

For personalised advice and to integrate these solutions seamlessly into your existing IT infrastructure, contact CK Computer Solutions – Managed IT Services Dublin today.

12 March

Why Multifactor Authentication is Dead

CK SolutionsMANAGED IT Support services Dublin

In today’s digital world, staying secure online is more challenging than ever. Multifactor authentication (MFA) was once seen as a gold standard for protecting accounts, adding an extra layer of security beyond just a password. But times have moved on, and so have cybercriminals. They’ve found clever ways to work around MFA, and the technology isn’t keeping up with the pace of modern threats. Let’s look at why MFA isn’t cutting it anymore.

Smarter Cyber Threats

Hackers are constantly finding new tricks. Take SIM swapping, for example—this is where a criminal hijacks your phone number, intercepts your MFA codes, and uses them to break into your accounts.

Then there’s social engineering. This involves tricking people into giving away their passwords or codes—sometimes through fake emails or websites. It’s shockingly easy for hackers to pull off and very hard for MFA to stop.

The Flaws in MFA

MFA isn’t perfect. Many people find it a hassle—those extra steps can feel annoying, and plenty of folks just skip using it altogether. If a security measure isn’t easy to use, it’s unlikely to catch on widely.

Another problem is that a lot of MFA systems still rely on older tech like text messages or email verification. These methods were strong years ago, but hackers have caught up. They’re now some of the easiest targets.

What’s Next After MFA?

Thankfully, better options are emerging. Biometric authentication—things like fingerprints or facial recognition—offers stronger protection because it’s based on unique physical traits that are incredibly difficult to fake.

There’s also behavioural analytics, which looks at how you interact with your devices—like how you type or move your mouse. If something seems out of the ordinary, it raises a red flag.

Another exciting development is passwordless authentication. This uses things like cryptographic keys or biometrics instead of traditional passwords. It’s simpler for users and far tougher for attackers to exploit.

Preparing for a Post-MFA World

To move forward, we need to think differently about security. The Zero Trust model is one approach that’s gaining traction. It assumes nobody can be trusted by default—every step requires verification, no matter how secure the network seems.

Education is another big piece of the puzzle. Businesses need to teach their teams and customers how to use modern security tools effectively. Simple, clear instructions can make a world of difference.

It’s also important to invest in systems that can adapt. New tools should work well with what’s already in place, making it easier to switch to better security measures.

Final Thoughts

MFA had its moment, but it’s no longer enough to keep us safe in today’s digital landscape. Cybercriminals have become too advanced, and old methods just can’t keep up. The future lies in smarter solutions like biometrics and passwordless systems. Businesses need to embrace these changes and take action to stay ahead of the curve. The key to staying secure is to keep evolving.

7 March

Microsoft is Shutting Down Skype in May – Here’s What You Need to Know

CK SolutionsMANAGED IT Support services Dublin, Office 365

Microsoft has announced that it will officially retire Skype in May 2025, marking the end of one of the most influential online communication platforms. Since its launch in 2003, Skype has been a go-to tool for personal and business calls, but as the tech landscape has evolved, so have user preferences. Microsoft is now shifting its focus to Microsoft Teams, a more comprehensive collaboration platform built to meet the demands of modern communication.

So, what does this mean for Skype users, and how can businesses ensure a smooth transition? Let’s break it down.

The Rise and Fall of Skype

Skype revolutionised the way people communicated online, pioneering Voice over Internet Protocol (VoIP) technology, which allowed users to make calls over the internet instead of traditional phone networks. It became a household name, attracting millions of users globally.

In 2011, Microsoft acquired Skype for $8.5 billion, integrating it into its suite of products. However, despite its early dominance, Skype struggled to keep pace with changing user habits and the rise of competing platforms like Zoom, WhatsApp, and FaceTime. A series of unpopular redesigns, performance issues, and an identity crisis about whether it was for businesses or personal users contributed to its decline.

Microsoft’s introduction of Teams in 2017 further signalled a shift in priorities, as the company focused on a platform better suited for business collaboration. Now, with Skype set to be retired, Microsoft is fully embracing Teams as the future of communication.

Microsoft Teams – The New Standard for Communication

Microsoft Teams isn’t just a replacement for Skype—it’s an upgrade. Designed as an all-in-one collaboration tool, Teams offers:

  • Chat and Messaging – Like Skype, Teams allows instant messaging, but with added features such as threaded conversations and integrations with other Microsoft apps.
  • Voice and Video Calls – One-on-one and group calls are supported, but with enhanced capabilities like meeting recording, live captions, and background noise suppression.
  • Collaboration Tools – Teams integrates directly with Microsoft 365, allowing users to share and edit files, schedule meetings, and manage projects all within the same platform.

For businesses, Teams offers a seamless communication experience that connects employees, partners, and clients more effectively. It’s designed to enhance productivity, making it more than just a calling tool—it’s a workspace for the digital age.

What This Means for Skype Users

For those still using Skype, the transition to Teams will be automatic. Users will be able to sign into Teams with their existing Skype credentials, and contacts and chat histories will be migrated over.

However, the user experience will change. While Teams includes many familiar Skype features, it also comes with a steeper learning curve. Businesses relying on Skype for customer support or internal communication may need assistance to integrate Teams smoothly into their workflows.

This is where CK Computer Solutions comes in. As an IT Managed Services Provider (MSP) in Dublin, we help businesses adopt new technologies with minimal disruption.

 Support article from Microsoft

How CK Computer Solutions Can Help Your Business Transition

Moving from Skype to Microsoft Teams isn’t just about switching software—it’s about ensuring that your business communication remains smooth and efficient. At CK Computer Solutions, we specialise in helping businesses migrate to new platforms with ease.

Our Services Include:

  • Assessment & Strategy – We’ll evaluate your current communication setup and create a customised transition plan tailored to your business needs.
  • Seamless Integration – Our team will ensure Teams is correctly set up, connected with your existing Microsoft 365 environment, and optimised for your workflow.
  • Employee Training – We offer training sessions to help your team get up to speed with Teams’ features, making the switch as painless as possible.
  • Ongoing Support – Even after migration, we provide ongoing IT support to address any issues, ensuring your business remains productive.

Our goal is to make this transition simple and stress-free, so your team can focus on business growth instead of IT hassles.

Why Businesses Should Embrace Microsoft Teams

Although the end of Skype may feel like a major change, it’s an opportunity for businesses to upgrade their communication systems. Microsoft Teams is built for the modern workplace, offering greater flexibility, security, and integration than Skype ever did.

By making the switch now, businesses can future-proof their communication infrastructure, ensuring that employees and customers stay connected in the most efficient way possible.

With the right guidance, moving from Skype to Teams doesn’t have to be complicated. Partnering with CK Computer Solutions ensures that your transition is handled professionally, keeping your business connected and productive.

Final Thoughts

The retirement of Skype marks the end of an era, but also the beginning of a more advanced communication experience with Microsoft Teams. Businesses that act now to make the switch will benefit from a more integrated, feature-rich, and future-proof platform.

If you need assistance transitioning from Skype to Teams, CK Computer Solutions is here to help. Contact us today to learn how we can make this change seamless for your business.

👉 Get in touch with us to start your migration to Microsoft Teams today!

4 March

Google Workspace Price Increase for Flexible Customers: What You Need to Know

CK SolutionsMANAGED IT Support services Dublin

Google has announced a price increase for its Workspace flexible plan customers, set to take effect on March 17, 2025. This change comes as Google continues to enhance its services with AI-powered tools like Gemini, which are being integrated into Google Workspace applications.

New Pricing Structure

For businesses using Google Workspace on a flexible plan, the updated monthly per-user prices in euros will be:

Workspace Edition Previous Price New Price
Business Starter €6.90 €8.10
Business Standard €13.80 €16.20
Business Plus €20.70 €24.90

These changes represent a notable increase, especially for businesses with multiple users on their Google Workspace accounts.

Why Is Google Increasing Prices?

Google has stated that the price adjustment reflects the growing value of its services, particularly with the integration of AI-driven features. Tools like Gemini are expected to enhance productivity and collaboration within Google Workspace apps such as Gmail, Docs, and Sheets. The company aims to balance innovation with sustainable pricing.

Impact on Businesses

For organisations that rely on Google Workspace for daily operations, this price hike may lead to increased IT costs. Flexible plans are often chosen for their month-to-month flexibility, but with the higher pricing, businesses may need to reconsider their subscription choices.

How to Mitigate the Cost Increase

To avoid immediate price hikes, businesses can consider transitioning to an annual or multi-year commitment plan before March 17, 2025. Doing so may help lock in current pricing for a longer duration, reducing the financial impact of the increase.

Final Thoughts

While the price increase for Google Workspace flexible customers is significant, it aligns with the ongoing improvements and AI-powered enhancements that Google is introducing. Businesses should evaluate their needs and decide whether a flexible or annual plan is the best option moving forward.

If you need assistance navigating these changes and optimising your IT budget, feel free to reach out CK Computer Support provider for tailored advice.

1 March

EU NIS2 Directives Explained

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Strengthening Cybersecurity Across the EU

In today’s interconnected world, cyber threats are becoming increasingly sophisticated and pervasive. The European Union has recognised the urgent need for robust cybersecurity measures, resulting in the creation of the NIS2 Directive. This landmark legislation is designed to strengthen the digital infrastructure of member states, ensuring resilience against cyberattacks and promoting consistent standards across the EU. With its far-reaching impact, the NIS2 Directive represents a crucial step towards a secure and sustainable digital future.

What is the NIS2 Directive?

The NIS2 Directive, or Network and Information Systems Directive, builds on its predecessor, NIS1. It addresses gaps in Europe’s cybersecurity framework by focusing on improving the security of critical entities and their digital networks. Unlike NIS1, which mainly targeted essential service providers such as those in the energy and transport sectors, NIS2 expands its scope to cover industries like healthcare, banking, and digital infrastructure. Its key objectives include enhancing cyber resilience, standardising incident reporting, and fostering a coordinated EU-wide response to cyber threats.

Who Does the NIS2 Directive Apply To?

A major change under NIS2 is its broader applicability. The directive now includes medium and large enterprises operating in critical or significant sectors. This encompasses industries such as cloud computing, data centres, public administration, and waste management. Organisations are assessed based on their size, role, and the potential economic or societal impact of disruptions. Smaller organisations with high-risk profiles may also fall under its remit, reflecting the directive’s comprehensive approach to bolstering cybersecurity.

Key Requirements Under NIS2

Organisations subject to the NIS2 Directive must comply with stringent requirements, including:

  • Risk Management and Security Measures: Entities must implement robust protections tailored to their operations, including securing networks, supply chains, and sensitive data.
  • Incident Reporting: Significant cyber incidents must be reported to authorities within 24 to 72 hours.
  • Leadership Accountability: Senior management faces increased responsibilities, with potential liabilities for governance failures that result in breaches.

  • Implications for Organisations

    Non-compliance with the NIS2 Directive can lead to severe penalties, including substantial fines and reputational harm. Organisations must take a proactive approach by aligning their practices with the directive’s mandates. This may involve overhauling outdated systems, improving monitoring capabilities, and fostering cross-departmental collaboration. The directive also emphasises the need for cybersecurity awareness at all levels, urging organisations to adopt proactive, rather than reactive, strategies.

    Steps to Prepare for NIS2 Compliance

    A structured approach is essential for preparing for NIS2 compliance. Key steps include:

    1. Conduct a Risk Assessment: Identify vulnerabilities and gaps in your current cybersecurity framework.
    2. Implement Technical and Organisational Measures: Secure networks with firewalls, encryption, and incident response plans. Regular audits are essential.
    3. Train Employees: Promote a culture of cybersecurity awareness through regular training.
    4. Seek Expert Guidance: Consulting with cybersecurity specialists can help address complex compliance requirements.

    Key Measures Companies Must Implement

    To meet the directive’s requirements, organisations should focus on the following:

    • Risk Management Frameworks:

      • Conduct comprehensive risk assessments to identify and mitigate vulnerabilities.
      • Regularly update cybersecurity strategies to address evolving threats.

    • Incident Detection and Response:

      • Use advanced threat detection tools like intrusion detection systems and SIEM platforms.
      • Develop and maintain an incident response plan with clear protocols.

    • Secure Supply Chain Practices:

      • Evaluate third-party vendors’ cybersecurity measures.
      • Include NIS2-aligned security standards in supplier contracts.

    • Data Protection and Encryption:

      • Use encryption for sensitive data at rest and in transit.
      • Implement strong access controls and multi-factor authentication.

    • Cybersecurity Training:

      • Train employees regularly to recognise threats such as phishing.
      • Foster organisation-wide awareness of cybersecurity best practices.

    • Governance and Accountability:

      • Assign specific cybersecurity responsibilities within the organisation.
      • Make cybersecurity a regular agenda item in leadership discussions.

    • Incident Reporting Mechanisms:

      • Establish efficient reporting channels for notifying authorities.
      • Test mechanisms with simulated breach exercises.

    • Ongoing Monitoring and Auditing:

      • Invest in tools to monitor network activity and detect anomalies.
      • Conduct periodic audits to ensure compliance and identify improvements.

    Building a Resilient Digital Europe

    The NIS2 Directive is a significant milestone in harmonising cybersecurity standards across the EU. By fostering collaboration, enhancing resilience, and holding organisations accountable, it seeks to create a more secure digital environment for all member states. Organisations that embrace its principles will not only achieve compliance but also strengthen their operational resilience against emerging cyber threats. Now is the time to act—engaging with the NIS2 requirements will help ensure your organisation is prepared for the future and contributes to a safer, more resilient digital Europe.

    Contact us today to learn how we can assist you in achieving NIS2 compliance.

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